If you book more than 7 days in advance: 40% of the total. If you book 7 days or less in advance: 100% of the total.

The remaining balance must be paid at check-in on the day of arrival.

Yes, but modifications must be requested in writing and are subject to availability and possible charges.

The cancellation conditions depend on the rate selected when making the booking:

• Flexible Rate: free cancellation up to 7 days before arrival. If the booking is cancelled less than 7 days before arrival, 100% of the booking amount will be charged.

• Semi-Flexible Rate: free cancellation up to 14 days before arrival. If the booking is cancelled less than 14 days before arrival, 100% of the booking amount will be charged.

• Standard Rate: free cancellation up to 30 days before arrival. If the booking is cancelled less than 30 days before arrival, 100% of the booking amount will be charged.

• Non-Refundable Rate: cancellations and changes are not permitted. Full payment is required at the time of booking and, in the event of cancellation or a no-show, the total amount will be retained.

  For all rate types, no-shows, late arrivals and early departures are not eligible for a refund. If the guest has purchased cancellation insurance, any refund will depend exclusively on the insurer’s terms and conditions and on whether the claim is accepted.

If you do not arrive on your scheduled arrival date and have not informed us in advance, the booking will be marked as a NO-SHOW and the amount already paid will be forfeited. The booking will not remain active and no refund will be issued unless the guest requested a change of dates within the required notice period and the request was accepted by the Reservations Department.

Yes, a security deposit is required depending on the type of stay:

• Pitch security deposit: €50.00

• Bungalow without a pet: €100.00

• Bungalow with a pet: €150.00

  The security deposit can be paid by bank card or in cash. If it is paid in cash, it will be refunded at check-out once the accommodation or pitch has been inspected, provided that no damage has occurred and the campsite rules have been followed.

Check-in and check-out times depend on the campsite and the type of accommodation booked.

• At Nice Camps – Lloret de Mar: Accommodation: check-in from 4:00 pm and check-out before 10:30 am. Pitches: check-in from 12:00 noon and check-out before 11:00 am.

• At Nice Camps – L’Estartit: Bungalows, glamping accommodation and Tiny Houses: check-in from 3:00 pm and check-out before 10:30 am. Pitches: check-in from 1:00 pm and check-out before 11:00 am.

  Early check-in and late check-out may be available depending on occupancy. They must be requested directly from Reception and cannot be guaranteed in advance.

Yes, it must be worn during the entire stay.

No, smoking is not allowed inside the accommodations.

Quiet hours at the campsite are from midnight to 8:00 am. During these hours, guests must respect the rest of others. Vehicles are not permitted to circulate inside the campsite, except in exceptional cases authorised by Management.

Yes, visitors are permitted at both accommodation units and pitches. Visitors must report to Reception in advance, be authorised and registered, pay a fee of €10.00 per person and leave an ID card or another form of identification. The booking holder must meet their visitors at Reception and will be responsible for their behaviour while they are at the campsite. Visitors must comply with the campsite rules at all times and may not stay overnight unless they have been registered and authorised in advance and have paid the corresponding fees.

One vehicle is included in the booking price and may be parked near the bungalow or in the designated area, depending on the type of accommodation. Additional vehicles, such as another car, a motorcycle or a trailer, are subject to an additional charge and must be parked in the campsite’s designated parking area. This is always subject to availability and prior authorisation from the campsite.

This depends on the type of accommodation booked. Some accommodation units include bed linen and towels, while others do not include them or include bed linen only. This information is specified in the description of each accommodation. If your accommodation does not include them, bed linen and/or towel sets can be requested as an additional service, subject to availability and an additional charge. To confirm what is included or to request this service, please contact the Reservations Department of the relevant campsite in advance.

Yes, waste must be placed in the designated recycling points.

Any damage or extra cleaning needed will be deducted from the deposit.

You can do it using the complaint forms at reception or via email.

You can book through our website or by contacting reception directly.

Very Serious Offences, and therefore grounds for automatic, immediate and definitive expulsion from the campsite, with forfeiture of amounts paid on account and without any right to claim, are the commission within the campsite facilities by any user of any of the following acts: a) Initiating and/or actively participating in any type of fight, brawl or physical altercation between campsite users. b) Committing, within the campsite facilities, any offence or crime defined in the Criminal Code that has been reported to the Mossos d’Esquadra and has resulted in a subsequent conviction by the Courts of Justice. c) Disrespect, threats, insults or any aggression, whether verbal or physical, directed against campsite Management, campsite staff or subcontracted companies providing services on the premises. d) Mere possession, carrying or holding of any type of weapon within the campsite, as well as its sale, transfer or marketing. e) Total or partial non-payment of the season fee or any service received from the owner company, as well as failure to comply with the stipulated and/or agreed payment schedule. f) Including in the Season Contract persons who, taken together, results in non-compliance with the requirements expressly set out in Rule 9 of these Internal Rules and Regulations. g) Bringing into or allowing the stay at the campsite of persons not belonging thereto without having carried out the corresponding check-in registration. h) Repeatedly committing acts that have led to the imposition of two (2) or more sanctions for Serious Offences, in accordance with these Internal Rules and Regulations. i) When, in the same Season Contract, two (2) or more of its members have been the subject of two (2) or more sanctions for Serious or Very Serious Offences, the automatic, immediate and definitive expulsion shall extend to all members of the Camping Unit, without entitlement to claim any amounts paid on account. j) Failure to comply with the duration dates of the Season Contracts and/or the periods of use thereof, set out in Rule 9 of these Internal Rules and Regulations. k) Marketing, selling, buying, distributing or exchanging any type of drug or narcotic substance within the campsite facilities.

The companies that own the campsites operated under the Nice Camps brand shall not be held liable for any theft, loss or damage of any kind affecting the belongings and/or personal property of guests within the campsite facilities. Likewise, they shall not be held liable for damage caused by fires started by campers themselves or by their equipment, nor for damage resulting from weather conditions or any other cause beyond the actions or responsibility of the campsite-owning companies. Barcelona, 1 July 2026.