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Privacy Policy – Nice Camps 2026

1. Data Controller

The data controller responsible for processing the personal data collected through the website www.nicecamps.es is:

Nice Camps, S.L.

Registered office: Paseo de Gracia No 6, Pral. 1a, 08007, Barcelona

Tax ID (CIF): B-75764373

Registered with the Mercantile Registry of Barcelona, Volume 48266, Folio 130, Sheet B-578065.

Nice Camps, S.L. centrally manages the Nice Camps brand, the digital platform, the booking engine, the loyalty club, the chatbot, communications and other unified services offered to the user.

However, each campsite integrated within Nice Camps maintains its own legal personality and acts as the data controller for the data arising directly from its activity (for example: bookings, stays, invoicing or services provided at the establishment).

The campsites that form part of the brand operate under the following owning companies:

Nice Camps – L’Estartit

Commercially operated under the brand “Nice Camps – L’Estartit”.

  • Company name: Camping La Sirena S.A
  • Tax ID (CIF): A17110198
  • Address: C/La platera S/N 17258 L’Estartit, Girona
  • Commercial Registry: Registered with the Mercantile Registry of Girona, Volume 516, Folio 54, Sheet GI-7396
  • Tourist accommodation registration number (Generalitat): KG-000073
  • Website: www.nicecamps.es

Nice Camps – Lloret de Mar

Commercially operated under the brand “Nice Camps – Lloret de Mar”.

  • Company name: Camping Santa Elena 360 S.L
  • Tax ID (CIF): B10541118
  • Address: Avda. Vila de Blanes 166-168, Lloret de Mar 17310, Girona
  • Commercial Registry: Registered with the Mercantile Registry of Girona, Volume 3378, Folio 16, Sheet GI-70590
  • Tourist accommodation registration number (Generalitat): KG-000050
  • Website: www.nicecamps.es

Hereinafter, individually or jointly, they shall be understood as NICE CAMPS.

NICE CAMPS has implemented the technical and organisational measures necessary to comply with data protection regulations (GDPR and LOPDGDD).

Privacy contact details:

2. Types of personal data we process and purposes

NICE CAMPS processes only the data necessary to provide its services, manage bookings and handle requests. Depending on the user’s interaction, we may collect:

2.1. Contact forms

  • Data: name, email, phone number.
  • Purpose: to respond to enquiries and provide the requested information (including contact via WhatsApp).
  • Legal basis: consent.

2.2. Newsletter subscription

  • Data: email.
  • Purpose: sending commercial communications, news and promotions.
  • Legal basis: consent.

2.3. Online bookings

  • Data: first and last name, email, address, phone number, payment details.
  • Purpose: booking and payment management.
  • Legal basis: performance of a contract.

2.4. Check-in / entry registration

  • Data: first and last name, phone number, address, ID/passport.
  • Purpose: compliance with public security regulations.
  • Legal basis: legal obligation.

2.5. Administrative and contractual processes

  • Data: identification data, contact details, payment data, signature.
  • Purpose: tax, administrative and accounting management.
  • Legal basis: contractual relationship and legal obligations.

2.6. Chatbot, WhatsApp and digital communication

  • Data: name, phone number, conversation content.
  • Purpose: customer service, sending requested information, notifications and commercial communications (where consent exists).
  • Legal basis: consent and legitimate interest.

2.7. Loyalty programme “Nice Club”

NICE CAMPS has a loyalty programme called Nice Friends, aimed at customers who make their bookings directly through the brand’s official channels.

The purpose of the programme is to reward the trust of guests who book directly on our website and to offer them exclusive benefits.

To manage registration and participation in the programme, NICE CAMPS may process the following personal data of the user: first and last name, email address, phone number and the booking history made at Nice Camps campsites.

How the programme works

The Nice Friends programme currently has a single loyalty level, which customers can access by registering in the customer area.

Registered programme members receive:

  • 5% discount on direct bookings made on the official Nice Camps website.
  • Access to exclusive offers and promotions for registered customers.
  • Best price guarantee available on the official website.

The discount and programme benefits apply exclusively to bookings made directly through Nice Camps official channels (website, phone or email) and may be subject to availability or restrictions during certain high-occupancy periods.

The programme is intended solely for individual customers and is therefore not applicable to agencies, companies or other intermediaries.

Data protection

Purpose of processing:
to manage the user’s registration in the Nice Friends programme, apply the associated benefits and send informational or commercial communications related to the programme and to stays at Nice Camps campsites.

Legal basis:
the processing of data is based on the user’s consent when registering for the programme, as well as on the contractual relationship arising from the bookings made and on NICE CAMPS’ legitimate interest in building customer loyalty.

2.8. Video surveillance

  • Data: image.
  • Purpose: security of people, property and facilities.
  • Legal basis: legitimate interest.

2.9. Website browsing

  • Data: IP, browser, operating system, browsing behaviour.
  • Purpose: statistics, security, service optimisation.
  • Legal basis: legitimate interest and consent for non-essential cookies.

3. Legal basis for processing

Processing is based on:

  • User consent.
  • Performance of contracts with customers, employees or suppliers.
  • Compliance with legal obligations.
  • Legitimate interest in security, internal management and service improvement.

4. Retention periods

  • Contact data: as long as there is an interest or consent.
  • Booking and invoicing data: in accordance with statutory tax and commercial retention periods.
  • Video surveillance: maximum 30 days, unless required by a court order.
  • Recruitment processes: maximum 1 year.
  • “Nice Friends” club data: as long as the user is part of the programme or does not request to unsubscribe.
  • Browsing data: according to the applicable cookie policy.

After each period, the data will be deleted or kept blocked in order to comply with legal obligations.

5. Recipients

Data may be disclosed to:

  • Owning companies of the Nice Camps campsites.
  • Nice Camps, S.L. as the central entity.
  • Technology providers and data processors.
  • Booking platforms.
  • Financial institutions.
  • Law enforcement agencies.
  • Video surveillance services.
  • Administrative and judicial authorities where applicable.

Secure international transfers will be ensured if any take place.

6. Exercising your rights

You may exercise the following rights:

  • Access
  • Rectification
  • Erasure
  • Objection
  • Restriction
  • Portability
  • Not to be subject to automated decision-making
  • Withdrawal of consent

Request by email to privacy@nicecamps.es, indicating the right exercised and attaching a copy of an identification document.

7. Complaints to the supervisory authority

If you believe your right to data protection has been infringed, you may lodge a complaint with the Spanish Data Protection Agency (AEPD):

www.aepd.es — C/ Jorge Juan, 6, 28001 Madrid.

8. Legislation and jurisdiction

This policy is governed by:

  • Regulation (EU) 2016/679 (GDPR)
  • Organic Law 3/2018 (LOPDGDD)
  • Law 34/2002 (LSSICE)

In the event of any dispute, the Courts and Tribunals of Barcelona shall have jurisdiction, unless otherwise provided by law.

9. Additional information and security measures

NICE CAMPS processes data confidentially and has implemented all required measures to prevent alteration, loss or unauthorised access.

SSL Certificate

The website uses SSL to ensure an encrypted and secure connection.

Social media

Processing will be governed by this policy and by the terms and conditions of each platform.

The publication of unlawful or offensive content, or content that infringes third-party rights, is prohibited.

Video surveillance

Informative signs are displayed before each camera.

Images are disclosed only to law enforcement agencies and are retained for 30 days.

WhatsApp

Using WhatsApp implies accepting its privacy terms.

It may be used to resolve enquiries and, if the user consents, to send informational or commercial communications.

10. Language

This Privacy Policy is drafted in Spanish. Versions in other languages are for information purposes; in the event of discrepancies, the Spanish version shall prevail.

11. Update

This policy was last updated in January 2026 and may be amended at any time. We recommend reviewing it periodically.